01Canadian Academy of English Privacy Policy
Canadian Academy of English ("Canadian Academy of English", "we", "our", or "us") is committed to protecting the privacy and personal information of our students, parents, guardians, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, register for our courses, participate in our educational programs, or communicate with us. By using our website, you agree to the practices described in this Privacy Policy.
02What we collect
We may collect the following types of information: Personal Information This may include: Student name Parent or guardian name Email address Telephone number Country of residence Student age or grade level English language proficiency level Payment information (processed by third-party payment providers) Communications you send to usEducational Information When enrolling in our courses, we may collect: Placement assessment results Assignment submissions Teacher feedback Course progress Attendance records Learning analytics Certificates of completion Technical Information When you visit our website, we may automatically collect: IP address Browser type Device type Operating system Pages visited Date and time of access Referring website Cookies and similar technologies
03Why we collect it
We use your information to: Register students in our courses Deliver educational content Provide teacher feedback Communicate about classes and services Process payments Respond to inquiries Improve our courses and website Monitor website performance Maintain student records Meet legal and regulatory obligations Protect against fraud and misuse
04Children's privacy
Many of our students are minors. Parents or legal guardians are responsible for registering students under the age of majority and providing consent where required. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement. If you believe a child has provided us with personal information without appropriate consent, please contact us so we can remove the information where appropriate.
05Payment Information
Payments are processed through trusted third-party payment providers. Canadian Academy of English does not store full credit card information on its own servers. Payment providers are responsible for securely processing payment information in accordance with their own privacy and security practices.
06Course Platforms and Third-Party Services
We may use trusted third-party providers to deliver our educational services, including: Learning Management Systems (LMS) Video conferencing platforms Email marketing services Payment processors Website hosting providers Cloud storage providers Analytics providers These providers only receive information necessary to perform their services and are expected to safeguard your information.
07Your rights over your information
We do not sell your personal information. We may share information only: With service providers supporting our business When required by law To protect our legal rights During a business restructuring or sale With your consent
08Cookies and Analytics
Our website may use cookies and similar technologies to: Improve website performance Remember user preferences Analyze website traffic Enhance the user experience Most browsers allow you to disable cookies; however, some website features may not function properly if cookies are disabled.
09Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
10Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated Effective Date. Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
11Your rights
Depending on your location, you may have the right to: Access your personal information Correct inaccurate information Request deletion of your information Withdraw consent where applicable Request a copy of your information Object to certain uses of your information Requests may be submitted using the contact information below.
12How to contact us
If you have questions about this Privacy Policy or our privacy practices, please contact us: Canadian Academy of English Email: admin@canadianacademyofenglish.com Website: canadianacademyofenglish.com We will respond to privacy inquiries as promptly as reasonably possible.
